Voice Agent for Booking
Realtime voice bot that handles lead qualification and appointment scheduling — doubling booking conversion rates while eliminating repetitive calls.
Realtime voice bot that handles lead qualification and appointment scheduling — doubling booking conversion rates while eliminating repetitive calls.
The client's sales team was overwhelmed with inbound calls — most were repetitive scheduling requests that consumed hours daily. They needed automation without sacrificing the human-like interaction that builds trust.
I built a realtime voice agent that handles the entire booking flow: greeting, qualification questions, availability check, appointment confirmation, and follow-up — all through natural voice conversation powered by LLMs.
Low-latency voice pipeline designed for natural, real-time conversation.
Browser or phone call connects via WebRTC. Audio stream established with minimal latency.
Real-time STT converts caller speech to text. Streaming transcription for faster response.
Intent classification and response generation. Context maintained across the full conversation.
Natural-sounding TTS converts response to audio. Multiple voice options for brand alignment.
Calendar booking, CRM update, and confirmation email triggered via webhooks automatically.